Distribution Center Guidelines

I. CARTON MARKING REQUIREMENTS (Product Identification Information):

A. All standard pack shipping cartons MUST have the following information printed on each case. The actual location of this information on the cartons is at the vendor's discretion: Vendor Stock Number
Description of Product
Color, Size or Style (if applicable)
Pack (number of selling units in carton)
Item UPC Code

B. IMPORTANT NOTE: Cartons not shipped in accordance with vendor pack quantity on our purchase order MUST have the word "MASTER PACK" clearly printed on all cartons.

MASTER PACK cartons are defined as shipping containers (or cartons) that contain more than one vendor pack in a single shipping case. An example of a Master Pack carton is when our purchase order calls for an item to be packed 12/12 (vendor pack 12/warehouse pack 12), but is shipped in a carton of 72 (6 vendor packs per case). This carton of 72 should be marked "Master Pack" and will identify this carton as containing multiple vendor pack cases inside.

II. SHIPPING LABEL REQUIREMENTS
All shipments sent to our Duckwall-ALCO warehouse will require the use of a standard shipping label. This label must contain the following:

SHIP FROM: Vendor Name
Vendor Address
City, State, Zip Code

P.O. # (Duckwall-ALCO P.O. Number)
Item # (Duckwall-ALCO Item Number)

SHIP TO: DUCKWALL-ALCO STORES, INC.
Duckwall-ALCO Street Address
City, State, Zip Code

Dept. # (Duckwall-ALCO Dept. Number)
UPC #

III. DISTRIBUTION CENTER PROCESSES

A. BILL OF LADING - Our normal guidelines require that one bill of lading is needed for all orders shipped in one load. However, when we have problems with a vendor, it might be necessary to request the following:

1. One bill of lading for each order shipped.
2. A master bill of lading plus one bill of lading for each order shipped in one trailer.
3. The master bill of lading should have the number of cases per purchase order that is included in that shipment.

B. PACKING SLIP - A packing slip should be included with the merchandise attached to the last carton going into the trailer. A second packing slip should be made available to the carrier with the bill of lading and the freight bill to be presented to the manifest office at our distribution center.

C. OVERAGES - Many overages reported traditionally are mis-applied freight that have not been identified on the bill of lading or freight bill. (i.e. the freight bill shows one purchase order, but the vendor has two orders on the bill of lading.) Having all the proper documentation gives us a better chance to receive the freight correctly.

D. OVERAGES - OVER ON ONE LINE, SHORT ON ANOTHER LINE - the stock numbers are very similar and the box size is the same, it is easy for the pickers to pull the wrong freight. To keep this from happening, be sure the stock numbers are big enough to be easily read, and even color code the cases if applicable.

E. SUBSTITUTIONS - Authorized substitutions can still be a problem for our distribution center if the orders have not been corrected to reflect the change. The Buyer must approve and correct the purchase order in the system prior to receipt of the merchandise at the distribution center.

F. WRONG PACK - Any pack that is different from what is on our order cannot be processed at our distribution center. If the pack is changed, or if our system is wrong, the buyer must be contacted.

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